Privacy Policy

Last updated: March 1, 2023

Scott Drake LLC (“Scott Drake,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website https://www.scottdrake.us/ (the “Site“), make a purchase, or otherwise use our products and services (collectively, the “Services“).

Please take a moment to review this Privacy Policy carefully. If you have any questions about this Policy or our data practices, please contact us using the information provided at the bottom of this Policy.

What Information Do We Collect?

Information You Provide Directly to Us

We collect information you provide directly to us when you use our Site and Services. This includes:

Account information: We collect information you provide when you register for an account, place an order, or update your account settings. This may include your name, email address, phone number, billing and shipping addresses, profile picture, payment method, order details, and other information you provide.
Communications: We collect information you provide when you contact us via email, phone, through the Site, or otherwise communicate with us. This may include notes about your service needs, questions, and other details you provide.
User content: We collect any information you post on public areas of the Site or provide through features available on the Site or Services.
Transaction information: We collect information related to your transactions with us, including your payment information, purchase details, returns and exchanges, and other information.
Employment information: We collect professional and employment-related information from job applicants and employees.

Information Collected Automatically

We also automatically collect certain types of usage information when you access our Site or use our Services, as described below:

Log data and device information: We automatically collect log data and device information when you access our Site or use our Services. This may include your IP address, access dates and times, browser type and settings, device type, operating system, unique device identifiers, crash data, referral URLs, pages visited and areas of the Site or Services accessed, and other usage information.
Cookies and tracking technologies: We use cookies, web beacons, pixels, and other tracking technologies to collect information about your browsing behavior when you interact with our Site or emails. This may include information about your browsing device, viewing patterns, clickstream data, events, and other activities.
Location information: We may collect approximate location information from your device when you access our Site or use our Services. This may be derived from your IP address or device settings.
Usage information: We collect information about how you use our Services, such as your viewing and response to advertisements, order and account history, event registrations, technical errors and interactions with customer service.

How Do We Use Your Information?

We use the information we collect for a variety of business purposes, including to:

Provide, operate, maintain, improve, administer, and develop the Site and Services;
Process and fulfill your orders, administer your account, and provide customer service;
Communicate with you about your orders, account status, events, promotions, surveys, and other news about products and services;
Personalize content and experiences, customize Site navigation, and recommend products and services tailored to your interests;
Provide targeted advertising, analyze ad performance, and personalize ads;
Detect, investigate, and prevent activities that may violate our policies or be illegal;
Conduct research, analytics, and analysis of users’ interests and behavior;
Maintain legal and regulatory compliance;
Recruit and hire personnel;
Perform accounting, auditing, and other internal functions;
Protect our rights, property and safety, and those of you and others.

We may also aggregate or de-identify information collected through the Services so it is no longer reasonably associated with an identifiable user. We may use this aggregated or de-identified data for any purpose permitted under this Privacy Policy, and may also share it with third parties for research, marketing, analytics and other purposes.

When Do We Disclose Your Information?

Service providers: We disclose your data to third-party companies and individuals we employ to facilitate our Services (“Service Providers”), including to deliver orders, administer billing, provide customer service, process payments, provide financing, send communications, provide marketing assistance, analyze data, host events, conduct surveys, and provide other services. These Service Providers only receive access to the data needed to perform these functions, and may not use or share the data for any other purpose.

Business transfers: Your data may be transferred to an acquirer, successor or assignee if we undergo a merger, divestiture, restructuring, dissolution, or similar transaction or upon the sale of all or substantially all of our assets.

Legal compliance: We may disclose data we have about you (i) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena); (ii) in response to requests by government agencies, regulators or law enforcement; (iii) when we believe disclosure is needed or appropriate to prevent physical harm or financial loss; (iv) in connection with an investigation of suspected or actual unlawful activity; or (v) in the good faith belief that disclosure is otherwise necessary or advisable.

With your consent: We may disclose your personal data for any other purpose with your consent.

Your Choices & Rights

You may contact Scott Drake to request access to, rectification or erasure of your personal data; restriction of processing concerning your data; or portability of your data. Please note, you have the right to lodge a complaint with a supervisory authority.

You can also opt-out of marketing communications by following the unsubscribe link located in the bottom of any Scott Drake marketing email. Note you will continue to receive non-marketing communications such as order confirmations, invoices, support notifications, or other transactional information.

Retention

We retain personal data for as long as necessary to provide our Services, fulfill the transactions you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements, and improving our Services.

Because these needs can vary for different types of data based on the context, actual retention periods will vary significantly. The criteria we use to determine retention periods include whether:

The data are needed to provide our Services, including maintaining and improving our performance;
You have consented to a longer retention period;
The data are needed for legal compliance purposes, such as tax or accounting purposes;
The data are needed if there is an open support ticket, dispute or legal proceeding involving the data; and
The data are needed for our legitimate interests, such as fraud prevention.

For example, when you make a purchase with us, we’ll generally retain your order details for our records unless you request deletion. Account information like your name or email address will be kept until your account is closed.

Cookies and Tracking Technologies

We, as well as third parties that provide content, advertising or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies“) to automatically collect information through your use of the Services.

Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience. The cookies we use may collect personal data.

Pixels tags (also called web beacons or clear GIFs) are tiny graphic images placed on websites and in emails that allow us to monitor your activity across websites. Pixels collect information such as your IP address, the time you viewed the pixel, browser information, the URL of the page that contains the pixel, and the ID of any cookies on your device previously placed by that server.

We use Technologies for purposes like:

Authentication: We use Technologies to verify you are logged into the Services.
Security: We use Technologies to detect and prevent fraudulent activity and maintain security of the Services.
Preferences: We use Technologies to store your preferences, so your use of the Services can be customized.
Analytics Information: We use Technologies to better understand how Website and Services are being accessed and used. This helps us improve user experience and the Services.
Marketing: We use Technologies to gather data for targeted marketing and advertising. This includes remarketing and similar advertising technologies to display relevant ads on our Services or across the internet.
Advertising: We use Technologies to gather data about your device viewing habits in order to serve you relevant ads on third party sites and measure their effectiveness.

You can control the Technologies we use through your browser or device settings. The browser Help menu contains information on how to manage cookies, web beacons, and similar site data. You can opt-out of receiving interest-based advertising from participating third parties by following the instructions at http://optout.aboutads.info. Opting out does not mean you will stop seeing ads, but that they will no longer be tailored to your interests.

Third Party Websites

The Site and Services may contain links to or integrations with other websites or services not affiliated with Scott Drake. We are not responsible for the privacy practices of those websites or services. We recommend you examine their privacy and security policies carefully.

Security

We employ technical, administrative, and physical safeguards to help protect against unauthorized access, use, modification, or disclosure of your personal data. However, no method of transmitting or storing data can be guaranteed to be 100% secure. We cannot guarantee absolute security of your information.

International Data Transfers

We are headquartered in the United States and have service providers in other countries, and your personal data may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as your jurisdiction. By using our Services or providing any personal data to us, you expressly consent to the transfer and processing of your personal data in other jurisdictions, including the United States.

Children

Our Services are not designed for children under 16. If we obtain actual knowledge that we have collected personal data from a child under 16, that data will be deleted.

Changes to this Policy

We may modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. If we make material changes, we will notify you by updating the date at the top of this page and posting a notice on the homepage of our Site. We encourage you to periodically review this page for the latest information on our privacy practices.